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We value your time and strive to provide efficient and reliable notary services. To ensure a full understanding of our policies, we have provided them below.
Deposit for Appointment:
At the time of scheduling your notary appointment, a deposit of $25 is required to confirm your requested time. The deposit will be deducted from the total cost of your notary service upon completion. Once the deposit is paid, an email will be sent to confirm your appointment.
Notification of Cancellation:
If you are unable to appear at your scheduled appointment, we kindly request that you notify us at least 6 hours in advance. This allows us to offer that appointment time to another client that requires our services. Please contact us at 407-467-9346 or at Lisa@GemsNotaryServices.com if you have any questions or concerns regarding your appointment.
No-Shows:
If you are unable to make your appointment and have not provided the 6 hour appointment cancellation or change, the appointment deposit is forfeited. We understand that unforeseen circumstances can arise, for that reason, we have made our notice time significantly shorter than most. Should you not provide the 6 hour notice and want to reschedule, another $25 appointment deposit will be necessary to secure your desired time slot.
Refund Eligibility:
Due to the nature of the service, all notary services, once completed, are not eligible for a refund. Since notarizations or notarial acts are provided at the time of service, the service for which you have paid has been completed. These services include but are not limited to completed notarizations or notary acts that have been executed and finalized.
Refundable Actions:
Refund Request:
Refund requests must be submitted in writing via email at Lisa@GemsNotaryServices.com within 3 days from the original payment date. Refunds will be processed using the original payment method. Please allow 7-14 days for processing, after a completed refund, to be applied to your account. Note that we have no control over your financial intuitional and their timeframe for the refund to your account.
Gems Notary Services
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